FAQ
FAQ and other things you should know:
Audio files and PDF versions in Open Dyslexic font are available, please contact us - we will gladly assist!
IMPORTANT BITS:
We proudly support the LGBTQIA+, neurodivergent & disabled, BIPOC, feminist, and pagan & spiritual communities. This is a safe, supportive space, and we are committed to keeping it so. If you are offended by sarcasm, diversity, equality, or curse words this is not the place for you to shop (we won't apologize for that...)
We support body neutrality, and do not price our clothing according to size, but with an across-the-board, inclusive single price. Our 4X garments are the same price as our XSmall, and always will be.
The Daydreams & Black Glitter studio is the sole copyright holder of all the art and designs in this shop. Purchase does not in any way transfer copyright, nor does it grant a license to reproduce the images without express permission. All designs are original and exclusive to D&BG. Only lazy, unimaginative cunts steal the work of others. While we are neither lazy, nor unimaginative, we can be (relentless) cunts and will absolutely pursue legal action. Also, please remember this is a witch run business - don't make us hex you.
We are not responsible for the reactions of people when they see how good you look rocking your D&BG purchases. They may become envious or offended (depending on their sense of humor - or lack there of) and make unsolicited comments. We suggest not giving a fuck (unless they agree it's brilliant). Stay safe, we love you, and haters can go kick rocks.
PRODUCT INFORMATION:
Our shirts are heat transfer printed, in studio, on cotton and polyester blend t-shirts by Bella+Canvas, and Next Level.
Our tote bags are heat transfer printed, in studio, on cotton canvas from
Our enamel pins, bookmarks, magnets, and stickers are created with our exclusive designs by a sublimation partner.
SUSTAINABILITY & ETHICS:
Our packing and shipping materials are biodegradable and/or compostable.
This studio is run on magic, solar power, and fair-labor practices.
Our suppliers are vetted and products thoroughly tested for quality.
Bella+Canvas Sustainability Promise
• Humane, fair-labor
• Eco-conscious manufacturing processes
• Manufactured in USA
PROCESSING & SHIPPING:
Our current processing time will always be posted in the carousel on our home page. While our current estimated time to make your product and get it shipped out is 2-3 weeks (we are working towards a quicker turn-around) it can change due to order volume. If you have a time constraint please contact us prior to purchase.
Business hours are Monday through Friday from 9-6 (PST). We strive for a good work/life balance so our evenings and weekends are dedicated to our families, and our mental health (fuck capitalism). Studio closures, and shipping deadlines will always be announced on our Home page, and social media accounts in advance.
We offer free shipping on all of our items to mainland (lower 48) US buyers (we still love you AK & HI). All of our packages are sent in ecofriendly packaging, and will travel your way with the USPS. You will receive tracking info when your items ship.
We are not responsible for incorrect shipping addresses. Items that get returned to us due to an incorrect address will be sent back out at the buyer's expense.
Please remember that once your order is handed off to the USPS we have no control over its journey. Delayed delivery does not qualify for a refund or discount. While we will replace items that the USPS officially declares lost in transit, we have no control over packages once they are marked delivered, and are not responsible for replacing or refunding them. If you aren't going to be home, or are concerned with security, please consider an alternate address for delivery.
RETURN POLICY:
If you have any questions please see our Policies page or contact us prior to purchase - we're here to help. We love our customers (you're fucking awesome!) and want you to feel good about shopping with us.
We do our best to accurately describe our items, and clearly outline our policies so you can make an informed purchase. We want you to absolutely love everything you purchase from us, but we won't tolerate shit behavior ('Karen stories' will most definitely get shared on social media for our followers' entertainment - you've been warned!)
Order cancellation for apparel items must be made within 24 hours of purchase, and within 48 hours of purchase for accessories.
All of our apparel products are made to order so returns are only accepted on damaged items, or if we send out the incorrect item. Please double check your order and mailing address before completing purchase as we are not responsible for mistakes in selection, or shipping info. Please make use of our sizing tips, as ordering the wrong size does not qualify for a return - sorry, we can't make exceptions.
Since you wouldn't want to buy a shirt someone else had ordered, tried on, then returned, we wouldn't expect anyone else to. All returns, misprints, or "oops" products are donated to local San Diego shelters.
Please see our Policies page for more details.
Accessories exchanges and returns are accepted within certain parameters, please see our Policies page for more details.
GETTING SOCIAL:
We love seeing you share your D&BG purchases - make sure you tag us so we can peep your content. We do drawings on our social media accounts and your tagged posts are the #1 way to enter! Click the links at the bottom of the page to connect with us.